Questions about the Whitelines paper

Why white lines?

Lines on paper support structure for your ideas. White lines support without distracting and makes your writing and drawings stand out.

Is white lines better for me?

The background is tinted in a light grey tone which makes it less tiring for the eye than using a white paper. Dark supporting lines have the same contrast as the pen you write with and that creates a conflict in your brain. Take away the conflict and you’ve helped your brain by eliminating unnecessary distractions.

Does the lines disappear when you copy or scan Whitelines paper?

Yes! If you have a Whitelines Link notebook, you can automatically scan the paper with our Whitelines Link app (free).

See example here or here

What is the gram weight of the paper?

It varies between products and countries. The standard for the European sized (A-format) products is 80gsm for all soft cover products (WL100-105) and 100gsm for the hard cover products (WL230-233). The standard for the U.S. sized products is 70gsm.

How visible are the white lines on the paper?

The lines are visible without being distracting. The background is light grey, so you have no problem seeing the lines while writing and reading. When you scan the paper, the lines disappear and the background becomes white.

See example here

Does the paper bleed throug?

In general, our paper has very little bleed through but since we have products with 70-100 gsm paper it varies between the products. You can use watercolour, calligraphy etc. on our paper and there are many examples on Whitelines Instagram account.

Questions about Whitelines Link app

How do I scan the page?

Download the Whitelines Link smart phone app on Android or iPhone
1. Start the app.
2. Make sure you see the full page in the display.
3. Hold still and let Whitelines Link automatically capture your note.

See short video

The app does not work?

Check the following:

  • That you have a Whitelines Link notebook with the four markers in the corner of the paper.
  • That you scan the paper with the right side up (vertically). You should have the Whitelines logo in the bottom of the page.
  • That you have not written or drawn over any of the link markers, all four must be visible in the app.
  • That your phone is meeting the minimum requirement (Android 4.x and Iphone 4).
  • That you have enough storage capacity on your phone.
  • That lighting is sufficient, you can also try and use the flashlight (click on symbol in app).

Do all Whitelines products work with Whitelines Link app?

The Whitelines Link app was first time launched 2012 so there are still products out on the market that are not compatible with the app. Keep an eye out for the Whitelines Link symbols in the corners of the paper or the Whitelines Link symbol on the front cover to make sure that the product is compatible with Whitelines free app.

Does Whitelines Link app work with all phones?

The app works with all iPhones from model 4 and above, and most Android phones with Android version 4.x and above.

What apps are compatible with Whitelines Link?

You can share your notes to most apps that support image and PDF files such as One note, Google Drive, Instagram etc. Simply click on the scanned file and click share as image or share as PDF.

Why does the app remove light colored areas?

The app is optimized for note taking and therefore has a feature of removing shadows so a larger coloured area can be mistaken for being a shadow and therefore automatically removed. Light colours that are too close to white will be removed together with the lines.

Can I change resolution of the scanned image?

The resolution is connected to the quality of the camera on your phone. The better camera resolution the better is the resolution on the scanned image.

What does Whitelines Link app do?

Whitelines Link will adjust color tone differencies in the paper caused by bad light conditions and shadows. It will also remove any background noise and present your note with a pure white background to enhance the result. Of course all your fine details from both pens and pencils, and in any color, will be entirely preserved.

The note will be adjusted sideways and in perspective to adjust images captured from an angle. This means all notes will be displayed as scanned perfectly flat and will always fill the screen.

What file formats does Whitelines Link app support?

The app supports PDF and png.

How do i create a stack in Whitelines Link app (link pages together)?

Click on “Edit”.
Choose notes.
Click on “Stack” at the bottom of the window.
Click on the stack.

See example here. 

How do I unstack my notes?
Click on the stack
Click on the stack again.
Choose “Edit stack”
Choose notes to unstack
Click on “Unstack” at the bottom of the window.

Can I edit lables?

Yes, you can both edit and add labels. See how.

If I buy a new phone, can I retain the information from the Whitelines app at my old phone?

The information is only stored in your phone, and not in the app itself, so you cannot transfer information between two apps or download the app again with your old files.

Can I import images to the app?

The app can only be used to scan a Whitelines Link paper.

The boxes in the bottom of the page, what is that?

The Quick Box on the bottom of the Whitelines Link® paper is a way to create a shortcut to one or more sharing options. If you tick inside one or more Quick Boxes with a pen the app will find this and act upon it, either by automatically creating an e-mail with the note attached and/or send the note to the Evernote notebook and/or Dropbox folder you have selected under Settings.

At “continue” you are able to change your mind and tick or untick the boxes, no matter what has been marked or not on the paper.

Note! To be able to do this you need to have accounts on Evernote and/or Dropbox.

Why doensn´t my Android tablet work with Whitelines Link?

We have made Whitelines Link specifically for smart phones. Tablets may work but some tablets do not have the requirements needed for the app to work.

Why is the image quality better on iPhone 7 than on iPhone 6?

The newer model the better camera. Just that simple!

It does not work to set up Evernote in my Whitelines app, what can I do?

Sometimes there is an error when you first set up the Evernote app, this can be solved by deleting the Evernote App, connecting Whitelines, and then reinstalling Evernote.

I’m signed into Evernote in the Whitelines App, but it’s asking me to select a notebook, how do I choose a notebook?

The notebook must first be created in the Evernote app/ account. Then you can go back into the Whitelines app and select one of your notebooks from Evernote where you want all your scans to be sent to. You might need to restart the app so you can find the notebook you just created.

How do I share my notes with Dropbox or Evernote?

In Settings you can set default Dropbox folder, Evernote notebook and e-mail address for sharing your notes.

Did you not find the answer to your question?
Email us at info@whitelines.se or for problems with the app at link@whitelines.se